RESPONSIBILITIES

The responsibilities of the Regional Coordinator – Africa are:

LEADERSHIP AND MANAGEMENT

• Provide leadership and line management to all Country Coordinators and Representatives in the country portfolio.

• Supervise and monitor the coordination of IMPACT country offices in the designated region, ensuring the formulation of outcome-driven strategies and adherence to project schedules, financial constraints, and quality benchmarks.

• Provide performance management and guidance to Country Coordinators / Representatives and Multi-Country Representatives, ensuring their professional growth, staff welfare, and adherence to organizational policies.

• Establish and facilitate efficient and effective communication systems between country- and regional offices and HQ counterparts on all relevant matters.

REPRESENTATION

• Represent IMPACT in senior external meetings and bodies in the region(s) to promote the organization, influence policy discussions and to identify potential areas for IMPACT partnership and engagement.

• Engage with regional UN and NGO partners, think-tanks, and colleagues to stay informed about emerging trends, stakeholders, and key policy discussions in the region.

• Champion IMPACT services and establish regional partnerships/alliances to sustain and enhance IMPACT visibility within the realm of humanitarian and development cooperation – in alignment with global IMPACT policy priorities and messages.

• Lead on regional external donor engagement and fundraising, in close collaboration with all HQ departments and country offices.

• Attend and contribute to regional IASC evaluation and lessons learned exercises, including P2P visits, regional response evaluations, and assessments of Humanitarian Coordinators.

STRATEGY & PRIORITIZATION

• Ensure regional- and country teams produce high-impact programs that are relevant to the local context and support IMPACT global objectives.

• Ensure and help IMPACT country teams define and pursue a multi-year program and advocacy strategy at country- and unit-level to inform key decision-makers and advocacy windows in the response – in close collaboration with the Global Programs & Research Division.

• Identify and lead on new country openings across the regional portfolio, based on a prioritized and in-depth assessments of contextual needs, organizational capacity, funding opportunities, and operational access.

• Develop regional programmatic approaches and operational strategies to increase the efficiency and effectiveness of Country Offices.

RISK & EMERGENCY MANAGEMENT

• Identify and respond to emerging risks and emergencies at Country- and regional level in an evidence-based, interdepartmental, and prioritized manner.

• Institutionalize risk monitoring and mitigation systems to ensure organizational risks within IMPACT are identified, prioritized, monitored, and mitigated within and across countries.

• Rapidly identify and deploy human resources to respond to prioritized HR gaps across country missions and ensure built-in HR surge reserves at regional level.

• Ensure successful country program support to new emergencies inside existing and new country missions – in close coordination with the GPR Division.

TEAM STRUCTURING

• Ensure regional- and country teams are structured effectively and efficiently to deliver strategic objectives set at country, regional, and global level.

• Ensure all regional- and country structures – including all Units and Teams – are reviewed, validated, and adjusted by CPOD in line with global guidelines to ensure their efficient and effective delivery of country, regional, and global strategic objectives.

• Coordinate the oversight of the structure, development, and performance management of Senior Management Teams (SMT) at country level to ensure they are capable of prioritized, inclusive, effective, and efficient coordination and decision making.

• Review, interview, and validate all senior coordination recruitment and internal mobility.

OPERATIONS

• Increase the operational access and capacity to deliver impactful programming across countries and regions in a compliant, timely and efficient manner

• Where relevant, ensure close coordination between IMPACT and ACTED Senior Coordination staff on logistic, administrative and security support to facilitate regional- and country program implementation, as well as ensuring that IMPACT country teams comply to ACTED’s security and other relevant FLAT regulations.

• Provide strategic coordination and oversight of autonomy and registration processes in relevant countries, including in regional hubs, in close coordination with the IMPACT Directorate and support departments.

• Explore, pilot, and increase the number of country-level hosting and data collection partnerships, to improve overall operational access for IMPACT country teams.

LEARNING AND DEVELOPMENT

• Drive and coordinate lessons learned and knowledge-sharing events after major regional- and country milestones or emergencies and institutionalize learning outcomes into future organizational workstreams, processes, and staff discussions.

• Ensure all senior regional and country coordination staff receives and engages in regular training opportunities, increasing the overall management and leadership capacity in the organization.

• Identify and fast-track talented staff for senior leadership and management training and senior coordination surge.

REQUIREMENTS

• Years of work experience At least 5 years of proven experience and progressive managerial responsibilities in senior country- or regional coordination, of which at least 3 years in hardship positions.

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• Work experience Previous successful experience as Country Coordinator/Representative in more than one humanitarian context. Prior work experience in Africa responses, particularly Francophone Africa, preferred.

• Management experience Previous successful senior management experience in international not-for-profit entity. Previous experience in management in organization producing research essential.

• External engagement Proven experience in nurturing, coordinating and operationalizing partnerships with other actors.

• Experience in managing organizational change Proven experience in leading cross cutting organizational change dossiers. Proven experience in risk identification and mitigation, and in problem resolution.

• Travel Ability to travel regularly, including to challenging contexts.

• Level of independence A self-starter with a proven ability to work independently.

• Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility.

• Academic qualifications Excellent academic qualifications, preferably including a University degree in International Development or Humanitarian Action.

• Language skills Fluency in English and French required.

COMPENSATION AND BENEFITS

• For this position, gross salary between 6’680 CHF and 6’748 CHF monthly (before income tax). NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education and experience of staff. A contribution to medical insurance of 489 CHF per month is already included in the salary figure.

• Insurance covering professional and non-professional accidents throughout the period of employment with IMPACT

• Health insurance, life insurance and repatriation assistance in case of field visits/temporary deployments

• Enrolment in IMPACT Initiatives Research Foundational Learning Programme within the first 3 months from the start of contract.

• Applicants must hold a valid work permit for Switzerland or be EU/EFTA citizens

• Up to 40% of remote work on a weekly basis